Terms of payment
Standard tariff
- The reservation can be cancelled free of charge up to 7 days before the arrival date.
- A 30% may be charged in advance as a Pre-Reservation.
- If cancellation is made within 7 days prior to the arrival date, this amount will be refunded.
- If you cancel outside this period you will forfeit the amount advanced.
- If cancelled within 48 hours prior to arrival or no-show, the full price will be charged.
- The outstanding payment will be made at the time of key handover and Check In.
Non-refundable rate
- The full amount will be charged in advance.
- In case of cancellation there will be no refund, and it is possible to use the amount paid, making a new Reservation within one year.
- If cancelled within 48 hours prior to arrival or in case of no-show, the full price will be charged.
- The outstanding payment will be made at the time of key handover and Check In.
Occupancy rules
The rates are calculated according to the type of flat and the number of people occupying it. This information must be provided.
- No parties or celebrations are allowed in the flats.
- Smoking is not allowed in any of the rooms. Breaking this rule will result in a fine of 100 euros being charged to your credit card..
Parking
Private parking is available. It is necessary to book in advance because they are limited.
Price: 10 euros per day.
Check in / check out
- Entrance from 15:30h to 00:00h (to enter after 21:30h, please consult with the accommodation).
- Key collection: We do not have 24-hour reception. To collect the keys to your flat, please contact us.
- Departure until 11:00h.
- Return of keys: On your departure you will leave the keys inside the flat.
Damage and damage
Guarantee sheet: The customer will sign a sheet of conformity with the conditions described in this section, providing a credit card number as a guarantee.
At the end of your stay in the flat, you will return it in the same conditions in which you found it on arrival (premises, furniture, fixtures and fittings and other equipment).
You will report as soon as possible, any damage or damage that has occurred in the accommodation during your stay.
The client will be responsible for the repair of all damages and damages that may have been caused in the flat during their stay, in the furniture, belongings and other equipment due to inappropriate use, as well as the replacement of any missing element, or loss of keys (20€) and / or garage door opener (50€).
The company TURYRES S.L. is expressly authorised to charge the credit card provided as a guarantee for any damage or damage caused in accordance with the previous point. Under no circumstances will the company proceed to charge the credit card without prior notification to the customer.
TURYRES S.L. will not store the credit card details provided by the customer.
The client is informed that smoking is strictly forbidden both inside the flat and in the communal areas (entrance hall, stairs and lift). In case of non-compliance with this rule, a penalty of 100 € will be charged to the credit card provided.
One pet is allowed free of charge on request. A supplement of €10 per additional pet/day will be charged. Pets must always be accompanied by their owners. Pets are not allowed to be left alone in the flats, nor are they allowed on the beds or sofas. Bed linen/towels are for personal use only. In the communal areas (entrance hall, stairs and lift), they must be kept on a leash.
Guests are responsible for disposing of the waste generated during their stay on the day of departure.
